Privacy Policy

Privacy Policy

Effective Date: January 1, 2026

At West Austin Pet Hospital, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website.

Information We Collect

We may collect personal information when you:

  • Fill out a contact form
  • Request an appointment or consultation
  • Sign up for emails or updates
  • Communicate with us through the website

This information may include:

  • Name
  • Email address
  • Phone number
  • Pet information
  • Any details you voluntarily provide

We may also collect limited non-personal information, such as browser type, IP address, and pages visited, to help improve our website performance and user experience.

How We Use Your Information

We use the information collected to:

  • Respond to inquiries and requests
  • Schedule appointments or consultations
  • Communicate important updates or service information
  • Improve our website, services, and client experience
  • Comply with legal or regulatory obligations

We do not sell, rent, or trade your personal information.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance functionality and analyze website traffic. You can adjust your browser settings to disable cookies if you prefer, though some site features may not function properly.

Information Sharing

We may share your information only when necessary to:

  • Support website hosting, analytics, or communication tools
  • Comply with legal requirements or protect our rights

Any third-party service providers are required to maintain the confidentiality of your information.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. While no online system can be guaranteed 100% secure, we strive to use best practices to protect your data.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies separately.

Your Choices

You may request to:

  • Review, update, or correct your personal information
  • Opt out of email communications
  • Request deletion of your information, subject to legal requirements

To make a request, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

info@westaustinpethospital.com


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